Shipping.

Orders placed will be packed and dispatched within 2 business days, unless otherwise specified at time of purchase. Your tracking details will be sent by email following dispatch. Below is an indication of delivery times. Please note that these delivery timeframes are indicative only, and my change based on your specific location.

Australia

2 – 5 business days, from dispatch (QLD, NSW, ACT, VIC, SA, TAS)
6 – 10 business days, from dispatch (WA, NT)

Rest of the world

Please allow up to 20 business days, from dispatch.

Shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders with a total value greater than $100 will receive FREE shipping (Australia only).

Please read our Terms & conditions for full details.

Returns.

Please choose carefully as we do not offer refunds for returns due to change of mind. You are responsible for ensuring that any product you select on our Site is right for you prior to completing your purchase, based on your health status, medication use and advice received from your health practitioner.

Where goods are faulty, have been wrongly described, or are different to the product purchased on the Site, we will gladly provide a refund, exchange or credit.

If your order arrives damaged, please advise us within 24 hours of receiving so we can send a replacement and arrange collection of the damaged goods. Please contact us via email on hello@heartcentredherbco.com or phone 08 9336 6880.

Please read our Terms & conditions for full details.